What elevator monitoring provides
Elevator code requires reliable two-way emergency communication. Our service includes:
Compliant elevator communication
Live answer, code documentation, and one local point of contact.
24/7 Live Answer
A trained dispatcher answers the elevator phone any hour, verifies the situation, and gets help moving.
Code-Compliant Communication
The monitored two-way connection elevator code requires, documented for your inspector.
UL-Listed Monitoring
The same monitoring that watches your fire and intrusion signals.
Cellular Options
Reliable connection even where a traditional phone line is not available.
Single Point of Contact
Elevator, fire, and intrusion monitoring under one account and one local team.
Inspection Support
Documentation ready when your elevator inspector asks for it.
Buildings we monitor
Any Martin County building with an elevator falls under this requirement.
Office & Professional Buildings
Multi-story offices kept compliant and connected.
Medical & Healthcare
Reliable communication for patient and staff safety.
Multi-Tenant & Mixed-Use
Shared elevators monitored for the whole building.
HOAs & Condominiums
Community elevators with 24/7 emergency answer.
Retail & Hospitality
Public elevators covered around the clock.
Property Managers
Single-source monitoring across a portfolio.
How elevator monitoring gets set up
Consultation
We confirm your elevator count, code requirements, and connection type.
Connection
We set up the two-way emergency phone line, cellular where needed.
Testing
We verify the phone reaches a live dispatcher and hands off correctly.
Documentation
You get what your elevator inspector requires.
Ongoing Monitoring
24/7 live answer through our UL-listed center.
Why Treasure Coast businesses choose Group One
40+ Years of Local Experience
Founded in 1984 and working in Martin County ever since. We know the local codes and buildings.
Locally Owned & Operated
Headquartered in Stuart. Your call reaches our team, not an out-of-state call center.
One Company, Every System
Fire, intrusion, cameras, access, and monitoring under one roof and one point of contact.
UL-Listed Monitoring
Our 24/7 UL-listed monitoring meets the highest industry standards. Trained dispatchers, not a voicemail.
A+ BBB Rating
Earned through honesty, transparency, and follow-through with every client.
Florida Licensed
Lic. EF 20000681 (Electronic Systems) and FPC24-000188 (Fire Protection), member of the Integration Association of Florida.
No Subcontractors
Every technician is a Group One employee, trained on our systems and accountable to you.
Long-Term Relationships
Some clients have been with us for 20, 30, even 38 years.
Elevator monitoring questions
Is elevator phone monitoring required?
Yes. Elevator code requires reliable two-way emergency communication that reaches a live person around the clock.
Who answers the elevator phone?
A trained dispatcher on our UL-listed monitoring team, 24 hours a day, who verifies the situation and gets help moving.
Do you offer cellular connections?
Yes. Where a traditional phone line is not practical, we provide reliable cellular options.
Can this be on the same account as our fire and intrusion?
Yes. We monitor elevator, fire, and intrusion signals under one account and one point of contact.
Do you provide documentation for inspection?
Yes. We supply what your elevator inspector requires.
Can you take over monitoring for an existing elevator phone?
In most cases, yes. We evaluate the connection and take over monitoring.
Related commercial services
Commercial Fire Alarm Systems
NFPA 72 design, installation, inspection, and monitoring.
Learn More →Keep your elevator compliant
Ask about elevator emergency phone monitoring, from a local UL-listed team serving Martin County since 1984.